Last Updated: September 14, 2026
This Privacy Policy describes how Harbin Chouju Building Materials Co., Ltd., operating Pengju Home (“Pengju Home,” “we,” “us,” or “our”), collects, uses, stores, and shares your personal information when you visit pengjuhome.com, purchase our products, contact us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Pengju Home, we may collect the following categories of information:
Personal Information
When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Account information
- Customer service communications
- Information you voluntarily provide to us
Payment Information
When you make a purchase, your payment information may be collected and processed by third-party payment service providers.
Depending on the payment method used, this information may include payment card details, billing information, or other information required to complete the transaction.
We generally do not directly store complete credit or debit card numbers when payments are processed by third-party payment providers.
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Website interactions
- Cookie identifiers and similar technical information
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments and refunds
- Arrange shipping and delivery
- Provide order updates
- Respond to customer service inquiries
- Manage customer accounts
- Improve our products and services
- Improve website functionality and user experience
- Detect and prevent fraud or unauthorized transactions
- Maintain website security
- Analyze website performance
- Comply with applicable legal and regulatory obligations
- Send marketing communications where permitted by applicable law
3. Cookies and Similar Technologies
Pengju Home may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may be used to:
- Keep products in your shopping cart
- Remember website preferences
- Maintain account sessions
- Understand how visitors use our website
- Measure website performance
- Improve our services
- Support advertising and marketing activities
Some cookies are necessary for our website to function properly.
Other cookies may be used for analytics, personalization, or advertising. Where required by applicable law, we will request consent before using certain non-essential cookies.
You may also control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
4. How We Share Personal Information
We may share personal information with third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- E-commerce technology providers
- IT and security providers
- Analytics providers
- Advertising and marketing providers
- Customer service providers
- Professional advisers
- Government or regulatory authorities when required by law
We do not sell personal information simply in exchange for money.
However, certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, we provide the rights and choices required by law.
5. Order and Transaction Information
When you place an order with Pengju Home, we collect information necessary to process and deliver your purchase.
This may include your contact details, shipping address, billing information, purchased products, transaction details, and communications relating to your order.
We may retain transaction information as reasonably necessary for accounting, customer service, fraud prevention, legal compliance, and business recordkeeping.
6. Third-Party Services
Our website may use or link to services operated by third parties, including payment providers, shipping carriers, analytics services, advertising platforms, and social media services.
These third parties may process information according to their own privacy policies and practices.
We encourage you to review the privacy policies of any third-party services you use.
7. Advertising and Marketing
Where permitted by applicable law, we may use information about your interactions with Pengju Home to:
- Send promotional communications
- Recommend relevant products
- Measure advertising performance
- Understand customer interests
- Improve our marketing campaigns
You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in applicable marketing communications.
Even if you unsubscribe from promotional communications, we may still send necessary transactional communications concerning your orders, account, returns, refunds, or customer service requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information
- Our relationship with you
- Legal and regulatory requirements
- Accounting and tax requirements
- Fraud prevention
- Dispute resolution
- Customer service needs
When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements.
9. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their account credentials and personal information.
10. International Data Transfers
Pengju Home serves customers across different countries and regions.
As a result, your personal information may be processed, transferred, or stored in countries outside the country where you live.
Where required by applicable privacy laws, we take appropriate measures regarding international transfers of personal information.
11. Your Privacy Rights
Depending on your country, state, or region, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request restriction of certain processing
- Object to certain processing
- Request portability of eligible information
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising
- Opt out of certain sale or sharing of personal information
- Appeal certain privacy decisions where applicable
These rights may be subject to applicable legal limitations and exceptions.
To submit a privacy-related request, contact us at huangjingwei@pengjuhome.com.
We may need to verify your identity before completing certain requests.
12. Children’s Privacy
Our website is not intended for children who are not legally permitted to independently use online shopping services or consent to the processing of personal information in their jurisdiction.
We do not knowingly collect children’s personal information in violation of applicable law.
If you believe that a child has improperly provided personal information to us, please contact us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions